“YOU SHOULDN’T BECOME COMPLACENT WITH YOUR MEDICATION” | WHEN THE PHARMACY MAKE A MISTAKE

“When you make a mistake, there are only three things you should ever do about it: admit it, learn from it, and don’t repeat it.”

Paul Bear Bryant

I’ve had a rough few days and unfortunately, to explain why, I need to tell you a bit of a long-winded story…


So, last weekend, I began feeling physically poorly and called 111 (the NHS non-emergency helpline in the UK) to then be asked by a Doctor what medication I take. I went to my dosette box and realized that my Aripiprazole (an antipsychotic medication) was missing and it was really frustrating to find out on a Saturday night because obviously my GP and Pharmacy were both closed so I had to wait until Sunday morning to ring the Pharmacy. When I spoke to the Pharmacist, I really wasn’t expecting for him to say, ‘we haven’t given you it since May!’ Whilst I wasn’t expecting it as a response, it did make sense because I’d been planning to request a medication increase as I’d started struggling again. So, on the one hand, I was reassured that we were able to pinpoint a cause for my deterioration, but it was also frustrating because it was out of my control.