EVERYTHING YOU NEED TO KNOW ABOUT MAKING A COMPLAINT

“At times it is what we do not say, or not saying a thing, that says a lot about us.”

Mokokoma Mokhonoana

I actually really struggled to find a quote for this post, and it made me worry that it was because it’s a really negative topic – complaining – and that made me worry that perhaps it’s something that really shouldn’t be the centre of an entire blog post… If you know me as a Blogger, then you’ll know that I’m all about being honest and keeping things real; and so, inspired by a previous post (which you can read here) this feels like a subject I should cover because – let’s be honest – it’s no great rarity for professionals (not exclusively psychiatric staff) to be in the wrong in some way; especially when it comes to a mental health related situation…