“You’re all incredibly thoughtful souls who keep my head attached
to my body”
Jenny Sampirisi
Some time
ago, I connected with the Director of Quality, Patient Safety, Innovation and
Improvement for the North East Ambulance Service (NEAS) – Sarah Rushbrooke, and we got talking about a collaboration. She put me in touch
with NEAS’s lovely Mental Health Lead and their inspirational Communications Manager and
we had a few productive and exciting meetings, which have led to this piece…
CHALLENGE ONE: RECOGNISING THAT YOU NEED HELP
The first part for you interacting with NEAS and their Ambulance
crew is calling for one or finding yourself in a situation where someone calls
one for you. Either way, the call tends to happen because you’ve recognised
that you need help.
Initially, this was going to be ‘admitting that you need help’ but
the word ‘admitting’ sounds like you are saying that you need help is some sort
of weakness or an act that came out of being defeated. When I believe the exact
opposite – recognising you need help and asking for it, are a sign of strength,
resilience, and bravery. And I think this is particularly true for mental
health related calls because in a world where self-harm and suicide are deemed
to be ‘attention seeking,’ it takes a lot of nerve and courage to tell someone
that you’ve done one of those things.